The 3PL customer portal that transforms your client collaboration
Collaborate with your clients throughout the entire order cycle
Centralise your flows, simplify your processes
Process all B2B and B2C orders
They collaborate with their customers on Spacefill
Boost your warehouse team's productivity
OMS
Order management made easy with our collaborative OMS :
- Reduce order entry time by 90% thanks to an intuitive interface and artificial intelligence.
- Reduce the errors associated with manual data entry and improve the reliability of your data.
- Free up your teams to concentrate on higher added-value tasks.
IMS
Simplified and comprehensive incident management :
- Access a complete history of orders and associated documents with a single click.
- Manage incidents and disputes directly on the platform, for rapid resolution.
- Collaborate easily with your customers and partners thanks to a system of mentions and follow-up.
TMS
- Visualise all your transport data
- Manage your docks with SpaceDock
- Process and import transport orders with Spacefill AI
Integrations Hub
- Integrate Spacefill with your WMS just once to become compatible with your customers' ERP, CMS and marketplaces.
- Simplify data exchange and ensure real-time synchronisation.
- Reduce integration delays for new customers.
Earn margin points and book new customers
Reduced time for data entering
tenders won
customer adoption
AI puts an end to double entry
Eliminate repetitive tasks and increase efficiency by automating processes.
- Information from order forms and delivery notes received by email (PDF or Excel) is extracted automatically.
- Thanks to Spacefill's Smart Order AI functionality, your sales teams no longer have to do double entry.
- Reduce manual errors and free up your teams for higher value-added tasks.
Unmatched stock visibility
Simplify stock management for your customers by offering them total transparency in real time.
- Your customers can consult detailed stock statements, including batches, SSCCs, serial numbers and customised fields.
- They monitor deliveries and shipments in progress, in transit or already completed.
- They can anticipate, thanks to visibility of their future and forecast stocks, for proactive and optimised management.
Streamlined ordering experience
Give your customers the tools they need to simplify and speed up their B2B and B2C ordering processes.
- Your customers can place their orders in just a few clicks from the 360 Logistics Portal, using a dedicated tool.
- Orders from Excel and CSV files can be imported in bulk.
- Orders sent by email are automatically read and analysed by AI, eliminating errors and reducing processing times.
- B2B and B2C flows are centralised on a single platform for simplified management.
Simplified incident management
Speed up dispute resolution and strengthen collaboration between your customers and their partners.
- Your customers can report disputes directly from the order concerned, with all the necessary information in one place.
- Identify the internal and external users concerned, and act quickly to resolve any issues.
- Centralise communications, secure relationships and reduce resolution times.
Centralised conversations and documents
Offer your customers a single place to organise and track all their logistics operations.
- Centralise shared documents in an accessible document centre, making it easier to find and manage information.
- Benefit from a complete history of exchanges and actions, with a clear allocation of responsibilities.
- Receive personalised notifications, keeping you informed in real time of important updates.
A customer portal seamlessly integrated with your tools and your customers' systems
Connected to 100% of WMS on the market
Spacefill's 360 Logistics Portal is designed to interact and integrate with all WMSs, and synchronises essential data, visible in real time on our platform.
Spacefill integrates with your WMS via EDI or API in less than 30 days
And over 2,000 international carriers
Manage all your customers' carriers from a single platform.
With a repository of over 800 label formats to meet the specifications of each carrier.
CMS & Marketplaces for your customers
Aggregate B2B and B2C flows by connecting to your customers' sales channels.
Our customer service teams take good care of you
Onboarding your teams and your customers
Our Customer Success teams trains your operational team and your customers to use Spacefill's 360 Logistics Portal, and ensures maximum adoption.
Interfacing and connectivity
Our technical teams can help you set up, test and deploy interfaces with your customers' CMSs, marketplaces or ERPs.
Adoption and retention
We measure your customers' adoption, and make sure they use the features available to them.
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Our answers to frequently asked questions about the 360 Logistics Portal
Find the answers to the most frequently asked questions about Spacefill's 360 Logistics Portal for logistics service providers.
360 Logistics Portal is designed for logisticians and carriers (3PLs) who want to improve the productivity of their warehouse teams and offer their shipper customers real-time visibility, simplify their exchanges and centralise their logistics operations.
Spacefill modernises your customer collaboration with an intuitive SaaS interface, rapid integration with CMSs and marketplaces, ERP integration and task automation to save time and reduce errors.
Your customers have 3 options for entering their orders: use the customer portal order entry tool, import a csv file (bulk), integrate their order flow (ERP, CMS, marketplaces) or activate our AI option, which reads and analyses orders sent by email and integrates them into your WMS.
The system automatically analyses the information in PDF or Excel files received by email and transforms them into usable orders, without double entry.
The 360 Logistics Portal integrates with both sales channels and ERP systems, enabling you to centralise flows on a single platform, simplifying management and improving efficiency.
Yes, anomalies are reported directly from the orders. You can easily collaborate with the users concerned for a rapid resolution.
Absolutely, Spacefill integrates with 100% of the WMSs on the market via EDI or API.
Spacefill is compatible with the main ERP systems, CMS, marketplaces and over 2,000 international carriers.
Our Customer Success teams train your customers to ensure rapid and effective adoption.
360 Logistics Portal automates repetitive tasks, reduces errors and frees up your teams to concentrate on high added-value activities.
Your customers benefit from total transparency, rapid access to data and centralised communication on a single platform, reinforcing their trust and loyalty.
Yes, the 360 Logistics Portal applies the most stringent security standards to protect your data and that of your customers.
Implementation is rapid, with an average lead time of 2 to 4 weeks, with no interruption to your operations.